While most acne can be managed online, some cases (like those requiring procedures or physical exams) may need an in-office visit. If your provider determines your case isn't suitable for telehealth, we will let you know—at no charge.

Patience is key! While some patients see minor changes in 2–4 weeks, it typically takes 8 to 12 weeks of consistent treatment to see significant improvement. This is because it takes about 90 days for a new "cycle" of skin to clear existing clogs.

Yes, although these may require blood tests to be drawn at your local lab.

Acne treatment is a journey. If you don't see progress after 3 months, your provider will work with you to adjust your plan, which may involve changing the strength or type of medication.

Not exactly. While high-sugar diets and some dairy may worsen flares for certain people, hormones and genetics are the primary drivers of acne.

Actually, over-washing or scrubbing too hard can irritate your skin and make acne worse. A gentle cleanser used twice daily is usually best.