Telehealth is highly effective for skin conditions because they are visual. By reviewing high-resolution photos and your detailed medical history, our providers can accurately diagnose your condition and prescribe the appropriate medical-grade treatments.

Yes. Clear, well-lit photos are the most critical part of your virtual consultation. Because dermatology is a visual specialty, high-resolution images allow our providers to evaluate the texture, color, and distribution of your skin concern—whether it’s a rash, acne, or hair loss. These photos ensure we can provide an accurate diagnosis and a safe, effective treatment plan tailored to your specific needs.

Your prescriptions are sent electronically to your local pharmacy in Idaho or Utah. You can use your insurance or HSA/FSA for the medication costs at the pharmacy, just as you would with a traditional doctor's visit. Sometimes we may recommend a compounded medication which can be sent to a compounding pharmacy that will ship it directly to you.

After your initial visit, you have a 30-day window to message your provider with any follow-up questions or concerns about your treatment plan at no extra cost. This ensures your skin is responding well to the prescribed regimen.

Yes. Most virtual dermatology consultations are considered eligible medical expenses for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

Absolutely. We use a secure, HIPAA-compliant telehealth platform to ensure your photos and medical records remain private and protected.

Yes. To comply with medical licensing laws, you must be physically located in either Idaho or Utah at the time of your virtual consultation.