We know cold sores are time-sensitive. Most patients receive their consultation and care plan within 1 hour.

Yes. Cold sores (herpes simplex virus-1) have very distinct visual characteristics, such as clusters of small, fluid-filled blisters on or near the lips. By reviewing your high-resolution photos and history, our providers can typically perform a thorough evaluation.

It’s common to confuse cold sores with canker sores or impetigo. A key difference is location: cold sores appear on the outside of the mouth, while canker sores occur exclusively inside. Our providers are experts at making this distinction.

It works best when started at the very first sign of a "prodrome"—the tingling, itching, or burning sensation you feel before a blister appears. Starting your care plan within the first 24–48 hours can significantly shorten the duration of the outbreak or even prevent the blister from forming entirely.

Yes. If you suffer from frequent "recurrent" cold sores, our providers can often provide Provider-led routines to keep on hand so you can start the moment you feel a tingle.

The $95 covers your professional consultation and 30 days of follow-up support.

If our provider determines that your condition is not suitable for a virtual consultation—for example, if the sore has spread near your eye or appears to be a different, more serious infection—we will tell you honestly and you will not be charged the $95 fee.

Yes. To comply with licensing regulations, you must be physically located within the state of Idaho or Utah at the time of your virtual consultation.