Yes. Most common rashes have distinct visual patterns that a board-certified provider can identify through high-resolution photos and a detailed history. In fact, research shows that virtual consultations are highly effective for identifying conditions like hives, shingles, and allergic contact dermatitis.

You can choose between a live video consultation or an "asynchronous review" where you simply upload photos and a questionnaire. High-quality photos are often actually better than video for seeing the fine details and textures of a rash.

For the best results, provide three types of images: an overview shot (showing where the rash is on your body), a close-up shot (for fine detail), and a tangential/side view (to show if the rash is flat or raised). Use bright, natural light and avoid using a flash.

We can consult on a wide variety of acute and chronic rashes, including poison ivy/oak, hives (urticaria), bug bites, shingles, impetigo, and ringworm. We also evaluate flares of chronic conditions like seborrheic dermatitis.

Recovery time depends on the cause. Allergic reactions like hives may improve within days of starting your care plan, while irritant contact dermatitis or shingles can take 1 to 2 weeks or more to fully resolve.

Patient safety is our first priority. If your rash is accompanied by systemic symptoms (like fever or difficulty breathing), you may need immediate in-person care. If our provider determines your case is not suitable for an online consultation, we will tell you honestly and you will not be charged.

We only charge for cases that are appropriate for online consultations. If your rash requires a physical exam or a skin biopsy, you will not be charged.

Yes. The $95 consultation fee is a qualified expense that can be paid for using your Health Savings Account (HSA) or Flexible Spending Account (FSA) card.