While they look similar, rosacea often includes persistent redness and visible blood vessels (telangiectasia), which acne does not. Our providers use your high-resolution photos to look for these subtle signs and determine your specific subtype.

Yes, we can evaluate mild-to-moderate ocular symptoms, such as dryness or "gritty" feelings in the eyes. However, if we suspect your vision is at risk or your case is severe, we will recommend an in-person ophthalmologist—and you won't be charged for our visit.

To get the most accurate evaluation, please upload three photos: one of your full face from the front, and one of each side. Use bright, natural light (standing near a window is best) and ensure you aren't wearing any makeup or tinted sunscreen.

We use a full range of care plans customized to you.

Bumps and pimples often show results in 2 to 4 weeks. However, the persistent background redness associated with rosacea can take longer to improve and often requires a combination of a care plan and trigger avoidance.

Severe rhinophyma (thickening of the skin on the nose) or severe ocular cases may require in-person procedures like laser therapy or surgery. If our provider determines your condition isn't suitable for a virtual consultation, you will be notified and not be charged.

Yes. Rosacea can be unpredictable, so we include 30 days of follow-up messaging with your provider to ensure your skin is tolerating your new care plan.

Yes, our virtual consultations are considered eligible expenses. You can use your health savings account to pay the $95 flat fee.